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Teachers in Ontario are entitled to long term disability (LTD) benefits through the Ontario Teachers Insurance Plan (OTIP), but qualifying for and maintaining those benefits is often far more complicated than many teachers expect. OTIP disability claims are frequently denied or terminated, particularly at the two year transition from the “own occupation” test to the more restrictive “gainful employment” standard, placing both income replacement and pension entitlements at risk. Strict appeal requirements, ongoing limitation periods, and OTIP’s unique plan structure create pitfalls that can significantly affect a teacher’s legal rights if not properly understood.
The key takeaways below provide a high-level overview of the most important issues affecting OTIP long term disability claims. The detailed sections that follow explain how OTIP disability benefits work in practice, why claims are denied, and what options teachers have when benefits are refused or discontinued.
OTIP LONG TERM DISABILITY – KEY TAKEAWAYS
Ontario teachers are covered for long term disability benefits through OTIP, but claims are frequently denied, especially at the two year change from the “own occupation” test to the “gainful employment” test.
The OTIP plan contains unique provisions affecting benefits, appeals, pensions, and litigation rights that differ significantly from typical insurance policies.
Appealing a denial is mandatory, but most appeals are unsuccessful without new and compelling medical evidence.
Limitation periods continue to run during the appeal process, creating a risk of losing the right to pursue legal action if deadlines are missed.
Early medical and legal guidance can be critical to protecting both disability benefits and long-term pension entitlements.
ABOUT OTIP
OTIP is a non-profit trust that manages and self-insures a long term disability benefits plan for unionized teachers in Ontario. Plan members are entitled to benefits if they meet the test of disability, which changes after two years.
TESTS OF DISABILITY
Own Occupation
For the first two years, the OTIP plan defines disability as follows:
during the initial assessment period, the covered member is disabled if, because of illness or injury, the covered member is unable to perform the significant duties pertaining to their specific assignment
This is commonly referred to as the “own occupation” period.
Gainfully Employed or Any Occupation
After two years, teachers are considered disabled if unable to be “gainfully employed”, sometimes referred to as “any occupation. This is defined in the OTIP plan as follows:
after the initial assessment period, the covered member is disabled if, because of illness or injury, the covered member is unable to be gainfully employed, as defined;
“gainfully employed” means work:
(a) the covered member is medically able to perform;
(b) for which the covered member has at least the minimum qualifications;
(c) that provides income of at least 60% of the covered member’s inflation indexed pre-disability earnings; and
(d) that exists either in the province or territory where the covered member worked when the disability started or where the current member currently lives. The availability of work alone will not be considered in assessing disability;
Because teachers are highly educated with specific skills, often developed over many years of in class teaching, there is arguably minimal difference between these two definitions of disability. It would be unfair, for example, to expect a teacher with 10 years experience to work as the office as an administrative assistant. That said, many OTIP claims are denied at the two year change of definition.
UNIQUE ASPECTS OF THE OTIP PLAN
The OTIP benefits plan is customized for teachers, and includes numerous provisions that are different than other group and individual long term disability policies. Some of these differences include:
- OTIP is not an insurance company – In many ways OTIP conducts itself the same way insurers do, but technically it is not an insurer. Rather, OTIP is a not-for-profit trust governed by a Board of Trustees representing Ontario’s education affiliates. There are potential legal ramifications for this distinction, so it is important to consult with a long term disability lawyer who has expertise not just in long term disability law, but specifically the OTIP plan.
- Early intervention and rehabilitation services – OTIP administers programs to facilitate a return to work. In some circumstances, these can be very helpful. In other cases, it may not be appropriate to participate without first seeking medical advice.
- Benefit indexing or Cost of Living Allowance (COLA) – The OTIP plan provides for indexing of benefits, meaning the benefit payment increases over time with inflation. This does not typically occur for at least the first two years of benefit payments.
- Benefit end date – OTIP disability coverage usually ends in conjunction with pension entitlement, which takes into account both age and years of service, also known as the 85 factor.
- Pension contributions – Teachers in receipt of OTIP disability benefits continue to earn credit towards the Ontario Teachers’ Pension Plan without making contributions. When OTIP denies a claim, pension contributions typically stop if the teacher does not resume working. These pension contributions can potentially be recovered though litigation.
- Ontario Teachers’ Pension Plan (OTPP) Disability Pension – You may apply for a full or partial disability pension though OTPP, but accessing this pension is usually a last resort, since doing so has significant implications for your pension and employment status.
- CPP-Disability assistance – If you apply for CPP-Disability and are denied, an OTIP disability services representative may be able to assist with the CPP-Disability appeal.
- Mandatory appeal – The OTIP policy requires that teachers complete the appeal process before moving on to litigation or arbitration.
- Appeal process – If OTIP denies your claim, it will offer to assist with the appeal. This may be helpful when it comes to gathering additional medical evidence and writing an appeal letter.
- Union grievance versus lawsuit – If an appeal is not successful, teachers usually have the option to choose between filing a grievance and a commencing a lawsuit. The union will not take on every case, however, and the selection process can be lengthy, sometimes more than a year.
- Integration with Manulife – For many years, OTIP and Manulife had an agreement whereby OTIP would administer claims, and Manulife would pay the benefits. Gradually OTIP assumed both the administration and payment roles. It is now rare to see Manulife involved in a claim.
- Benefit quantum – OTIP pays 50% of the teacher’s pre-disability income, but this benefit is non-taxable. For teachers at the top end of the pay-grid, the benefit is typically around $4,500 per month.
MAKING AN OTIP DISABILITY CLAIM
The decision to apply for long term disability benefits should be made in consultation with your doctor. If your primary care provider does not support the claim, neither will OTIP. To apply, you must first obtain an LTD application package, which includes three forms:
- Member’s Statement – You complete this document. In addition to some basic information about yourself, you must describe your illness, treatment, and the impact the medical condition has on your activities and ability to work. The information you provide should be accurate and consistent with the Attending Physician’s Statement.
- Attending Physician’s Statement – This form is completed by your primary care physician, usually a family doctor, but may also be completed by a specialist or nurse practitioner. Generally, the more information the better, so a copy of recent clinical notes and records should be provided as well.
- Plan Administrator’s Statement – This is to be completed by the LTD policy administrator, usually the school board. It contains information such as your employment start date and salary.
An OTIP representative will then contact you to conduct a telephone interview. Again, it is important that any information you provide be accurate and consistent with the available medical evidence. Significant inconsistencies or gaps may lead to claim denial.
If approved, benefits will start after the waiting period. Many teachers will have sufficient sick days to cover the waiting period. During the waiting period, and while on claim, you must continue receiving reasonable and customary care for your medical condition on an ongoing basis. OTIP requires appropriate treatment with a recognized specialist who has expertise treating your illness. This may include, for example, taking medications as prescribed.
If benefits are denied, either after the initial application or after a period of benefit payments, you will be provided with a letter explaining the decision and information about appealing.
WHY ARE OTIP CLAIMS DENIED?
The four most common reasons OTIP denies claims are: lack of evidence of disability; disagreement regarding the ability to be gainfully employed after two years of benefit payments; competing medical opinions; and, appropriate treatment.
Lack of Evidence of Disability
Some medical conditions are easy to understand. Disability claims arising from cancer, heart attack, stroke, and degenerative neurological conditions such as MS and Parkinson’s are usually objective, sympathetic, and likely to be approved.
Other conditions that can be equally disabling are harder to establish, especially where there is little or no objective evidence. Disability caused by depression, anxiety, chronic fatigue, chronic pain, and fibromyalgia are much more likely to be denied on initial application, since many of the symptoms, restrictions, and limitations are subjective.
Gainful Employment
OTIP knows that teaching is a difficult profession, with high cognitive demands in a stressful environment. Many claims are approved for the initial two year own occupation period, but then denied after two years when the test of disability changes to gainful employment.
This second test of disability does not mean if you can work in literally “any occupation” you do not continue to qualify. Rather, gainful employment must be assessed having regard to your training, education, experience, limitations, and commensurate earnings. For teachers who have taught for many years, there is a strong argument that there is little distinction between the own occupation and gainful employment tests of disability.
Competing Medical Opinions
In most disability claims, the teacher’s primary care provider, specialist physicians, and other treatment providers support ongoing disability.
OTIP will frequently refer these medical records to an internal “medical consultant”. Medical consultants are paid by OTIP, do not have the benefit of an in-person assessment, and typically disagree with the treatment providers, thereby giving OTIP a reason to deny, even if it is not a good reason.
Appropriate Treatment
OTIP, and all other long term disability insurers, require that you be engaged in reasonable and customary treatment while on claim. This can present challenges where, for example, psychiatric care is warranted, but there simply are no psychiatrists available to provide that treatment. Adverse side effects of medication is also sometimes an issue. If you are on claim, or applying for benefits, be sure to engage in all recommended treatment to avoid having your claim denied.
OTIP APPEALS
If OTIP denies your claim for long term disability benefits, and you are unable to return to work, then it is mandatory to appeal before taking other steps to dispute the denial.
An OTIP disability service representative will offer to assist with the appeal. Some teachers find this very helpful, especially when it comes to gathering additional evidence and writing the appeal letter. But even with help, most appeals are denied. This is because the appeal is to the same people that denied the claim in the first place, not an objective third party decision maker. The primary exception is where there is new compelling evidence of disability, in which case the appeal might be approved.
Keep in mind there is a time limit for taking legal action or commencing arbitration, and that limitation period is not suspended while appealing. If you miss the limitation period while pursuing an appeal, you may not be able to proceed further. Generally, in Ontario you have two years from the date of the first denial to commence legal action.
LAWSUIT OR GRIEVANCE
If the appeal is denied, and most are, then there is an option to proceed with either a union grievance and arbitration or a lawsuit.
Grievance/Arbitration
The long term disability benefits plan is derived from the collective bargaining agreement, so on that basis the union might be able to assist when benefits are denied. However, unions are not well equipped to do this, and do not have unlimited resources. Unions have therefore implemented a screening procedure, whereby it will take some, but not all, cases to arbitration. That selection process takes many months, sometimes longer that a year. If the union does not offer representation, you can still start a lawsuit (if within two years of the date of initial denial), but you will starting it that much later.
Litigation/Lawsuit
A lawsuit does mean you are going to court. It means you have a long term disability lawyer use the legal system to level the playing field between you and OTIP. This typically results in settlement consisting of past benefits owed, future benefits, and lost pension credits.
The lawyer you choose to represent you will have a significant impact on the outcome of your claim. Consider the following before retaining an LTD lawyer:
- Does the lawyer focus primarily on long term disability claims? Many personal injury and employment lawyers are skilled in those areas, but lack the expertise required to litigate disability claims. OTIP litigation, in particular, is a highly specialized area of the law with many unique considerations most other lawyers are not familiar with.
- Will the lawyer you initially speak with personally handle your claim, or will you be referred to an associate or someone else in the firm? This is common in large firms with large advertising budgets.
- Can the lawyer who will be handling your claim direct you to positive Google reviews written by teachers who have successfully litigated with OTIP?
- Does the lawyer have a plan to recover your pension losses?
- Does the lawyer offer a competitive contingency fee retainer agreement? Does the fee structure change if there is a full and final settlement versus reinstatement? Who is ultimately responsible for payment of disbursements, regardless of the outcome?
CONCLUSION
Teachers facing an OTIP long term disability claim must navigate a complex, highly specialized benefits plan, with significant financial and pension consequences.
Unfortunately, OTIP LTD denials are common, particularly on initial application and at the two year change in the definition of disability. The mandatory appeal process rarely succeeds, which means legal action may be necessary.
Teachers who have been denied long term disability benefits should seek advice from a lawyer with demonstrated experience in OTIP long term disability litigation to protect their rights and secure their financial future.
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